Get back to customers as soon as you can. With OneChat, you can communicate with website visitors, interact with them in real-time, and offer them excellent service.
Onboard new customers while reengaging with the ones you already have through customised communications and email campaigns. Sending them informative communications can help new customers get to know your product and will enhance engagement and conversion.
Collective Customer Data at One-Place
Gather and arrange all client information in one location for convenience. You may monitor the progress of inquiry resolutions and follow-ups with hot prospects by using proper segmentation.
Use interactive chatbots to automate engaging with new prospects across all channels. Use chatbot integration to proactively contact new leads for improved conversion.
Automate your Agents
Without moving between apps, communicate with all of your customers through all available channels. FAQs can be saved as default responses so you can join conversations fast. Internally interact with your team about any discussion or question using shared inboxes.
Use one channel to communicate with your employees and customers. Manage internal debates and customer inquiries with ease.