Welcome to Techo, Inc.
(“us”, “we”, or “our”) operates techoerp.in (herein after referred to as “Service”).
Service means the techoerp.in website operated by TechoERP, Inc.
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).
Cookies are small files stored on your device (computer or mobile device).
Data Processors (or service providers) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject is any living individual who is the subject of Personal Data.
The User is the individual using our Service. The User corresponds to theData Subject, who is the subject of Personal Data.
We collect several different types of information for various purposes to provide and improve our Service to you.
a. Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to
0.1. Email address
0.2. First name and last name
0.3. Phone number
0.4. Address, Country, State, Province, ZIP/Postal code, City
0.5. Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.
b. Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.
c. Tracking Cookies Data
However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
0.1. Session Cookies:
We use Session Cookies to operate our Service.
0.2. Preference Cookies:
We use Preference Cookies to remember your preferences and various settings. 0.3. Security Cookies:
We use Security Cookies for security purposes.
0.4. Advertising Cookies:
Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
d. Other Data
While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, non-disclosure agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location and other data.
TechoERP, Inc. uses the collected data for various purposes:
0.1. To provide and maintain our Service;
0.2. To notify you about changes to our Service;
0.3. To allow you to participate in interactive features of our Service when you choose to do so;
0.4. To provide customer support;
0.5. To gather analysis or valuable information so that we can improve our Service;
0.6. To monitor the usage of our Service;
0.7. To detect, prevent and address technical issues;
0.8. To fulfil any other purpose for which you provide it;
0.9. To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
0.10. To provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
0.11. To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
0.12. In any other way we may describe when you provide the information;
0.13. For any other purpose with your consent.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction
We may disclose personal information that we collect, or you provide:
0.1. Disclosure for Law Enforcement.
Under certain circumstances, we may be required to disclose your PersonalData if required to do so by law or in response to valid requests by publicauthorities.
0.2. Business Transaction.
If we or our subsidiaries are involved in a merger, acquisition or assetsale, your Personal Data may be transferred.
0.3. Other cases. We may disclose your information also:
0.3.1. To our subsidiaries and affiliates;
0.3.2. To contractors, service providers, and other third parties we use tosupport our business;
0.3.3. To fulfill the purpose for which you provide it;
0.3.4. For the purpose of including your company’s logo on our website;
0.3.5. For any other purpose disclosed by us when you provide the information;
0.3.6. With your consent in any other cases;
0.3.7. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR.
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at email@example.com.In certain circumstances, you have the following data protection rights:
0.1. The right to access, update or to delete the information we have on you;
0.2. The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;
0.3. The right to object. You have the right to object to our processing of your Personal Data;
0.4. The right of restriction. You have the right to request that we restrict the processing of your personal information;
0.5. The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;
0.6. The right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;
Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
According to CalOPPA we agree to the following: 0.1. Users can visit our site anonymously;
0.4. Users are able to change their personal information by emailing us at firstname.lastname@example.org.
Our Policy on “Do Not Track” Signals: We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
If you are a California resident, you are entitled to learn what data we collect about you, ask to delete your data and not to sell (share) it. To exercise your data protection rights, you can make certain requests and ask us:
0.1. What personal information we have about you. If you make this request, we will return to you:
0.0.1. The categories of personal information we have collected about you.
0.0.2. The categories of sources from which we collect your personal information.
0.0.3. The business or commercial purpose for collecting or selling your personal information.
0.0.4. The categories of third parties with whom we share personal information.
0.0.5. The specific pieces of personal information we have collected about you.
0.0.6. A list of categories of personal information that we have sold, along with the category of any other company we sold it to. If we have not sold your personal information, we will inform you of that fact.
0.0.7. A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with. Please note, you are entitled to ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to the personal information we collected about you in the previous 12 months.
0.2. To delete your personal information. If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain functions that require your personal information to operate.
0.3. To stop selling your personal information. We don’t sell or rent your personal information to any third parties for any purpose. We do not sell your personal information for monetary consideration. However, under some circumstances, a transfer of personal information to a third party, or within our family of companies, without monetary consideration may be considered a “sale” under California law. You are the only owner of your Personal Data and can request disclosure or deletion at any time.
If you submit a request to stop selling your personal information, we will stop making such transfers. Please note, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require the usage of your personal information to function. But in no circumstances, we will discriminate against you for exercising your rights. To exercise your California data protection rights described above, please send your request(s) by email: email@example.com.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
We may use third-party Service Providers to automate the development process of our Service.
We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site.
Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).
We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.
You are responsible for complying with the laws of the jurisdiction from which you are accessing this site and you agree that you will not access or use the information on this site in violation of such laws. Unless expressly stated otherwise herein, any information submitted by you through this site shall be deemed non-confidential and non-proprietary. You represent that you have the lawful right to submit such information and agree that you will not submit any information unless you are legally entitled to do so. Because of the open nature of the Internet, we recommend that you not submit information you consider confidential.
The User’s right to privacy is of paramount importance to TechoERP. Any information provided by the User will not be shared with any third party unless identified as such elsewhere. TechoERP reserves the right to use the information to provide the User a more personalized online experience.
We host your data at international data centersand the service levels offered by them will be applicable to you. We willreasonably put all effort to ensure that the servers managed by us are up and running 24x7.
A cookie is a small piece of data that a website stores on your device when you visit, typically containing information about the website itself, a unique identifier that allows the site to recognize your web browser when you return, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself.
Cookies are used to enable certain features (eg. logging in), to track site usage (eg. analytics), to store your user settings (eg. time zone, notification preferences), and to personalize your content (eg. advertising, language).
Cookies set by the website you are visiting are normally referred to as “first-party cookies”, and typically only track your activity on that particular site. Cookies set by other sites and companies (ie. third parties) are called “third-party cookies”, and can be used to track you on other websites that use the same third-party service. Types of cookies and how we use them
Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts and payment processing. We use essential cookies to enable certain functions on our website.
Performance cookies are used in the tracking of how you use a website during your visit, without collecting personal information about you. Typically, this information is anonymous and aggregated with information tracked across all site users, to help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you’re visiting (first-party) or by third-party services. We use performance cookies on our site.
Functionality cookies are used in collecting information about your device and any settings you may configure on the website you’re visiting (like language and time zone settings). With this information, websites can provide you with customized, enhanced or optimized content and services. These cookies may be set by the website you’re visiting (first-party) or by third-party service. We use functionality cookies for selected features on our site.
Targeting/advertising cookies are used in determining what promotional content is more relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or to limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you’re visiting (first-party) or by third-party services. Targeting/advertising cookies set by third-parties may be used to track you on other websites that use the same third-party service. We use targeting/advertising cookies on our site.
We review the privacy policies of all our third-party providers before enlisting their services to ensure their practices align with ours. We will never knowingly include third-party services that compromise or violate the privacy of our users.
If you browse websites from multiple devices, you may need to update your settings on each individual device.
Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content across the sites you visit.
Techo ERP (by Techo Digital) is a fork of & built over the top of ERPNext. ERPNext is free software: you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation, either version 3 of the License, or (at your option) any later version. The Help documentation of Techo Erp (by Techo Digital) is © Frappe Technologies Content licensed under CC-BY-SA 3.0
Techo-M (by Techo Digital) is a fork of & built over the top of Chatwood. Chatwood is free software: you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation, either version 3 of the License, or (at your option) any later version.
See the GNU General Public License for more details at https://www.gnu.org/licenses
In order to request a refund to your original payment source - simply click on the chat portal button here or please send us a direct email at firstname.lastname@example.org with your Techo Invoice # or your Transaction ID along with the specific code you would want to refund.
The 60 days refund period starts from the date of your purchase until the 60th day. Post that, no refund will be processed whatsoever to the wallet or original payment source.
The refunds are processed manually at the moment. Our Billing Team works Monday - Friday from 10:00 hours to 18:00 hours GMT+5.30. (Weekdays only).
All billing requests may take anywhere up to 72 business working hours to complete and process. You will receive a confirmation email from us once the refund is processed.
A refund request is only considered when the above details are provided within the eligible 60 days refund period only to our official support email. Any request raised outside our official support email will not be considered a valid refund request.
The refund will only be processed to the original payment source (Card/Bank to Card/Bank via Razorpay) and not via any other method. Please note: The refund will be processed only on the actual paid value by the user in an invoice (unless stated otherwise). Once the refund is processed from our system & the code is canceled, it cannot be reversed.
In case the system detects any fraud purchase-refund pattern abusing the refund system (over 80% or high value and volume refunds, whichever is first) and/or if you end up filing a false dispute against us for any such transactions, your account will be immediately banned/suspended and will be permanently blacklisted and you will lose access to your purchase/purchases. Any disputes that are won by Techo are never eligible for any refunds. If the user further makes secondary/other accounts and continues with the same pattern, the Refund Policy will not be applicable for such purchases/accounts while also leading to another indefinite suspension.
Hence, we encourage you to contact us and leverage your 60 days of hassle-free refund policy fairly. Techo Digital holds any final decision for your account in case of a violation of this policy that cannot be challenged.
If you need any help with anything, feel free to email support at email@example.com
Techo” website contains information that is freely accessible and may be viewed by any visitor. However, the website maintains a copyright interest in the contents of all of its websites.
Unauthorized attempts to upload information or change information are strictly prohibited and may be punishable under the Information Technology Act, 2000.
Access to sensitive or proprietary business information on “Techo” websites is limited to users who have been determined to have an appropriate official reason for having access to such data. All registered users who are granted security access will be identified by a user name provided by the webmaster.
Users who are granted password access to restricted information are prohibited from sharing those passwords with or divulging those passwords to any third parties. User will notify us immediately in the event a User ID or password is lost or stolen or if the User believes that a non-authorized individual has discovered the User ID or password.
If you have any questions or comments regarding the “Techo” Website Security Policy, please contact the Web Information Manager by using the Feedback option in the “Techo." website.